You can only get replacement parts for a KitchenAid appliance if it is within its guarantee period.
If you believe your product is guaranteed, please contact our Customer Service team as follows: Email us here OR Call us here - this is a freephone number and service will be provided to you in local language - open Monday to Friday from 8.00 am to 5.00 pm.
We will be happy to verify your guarantee and let you know what we can do about replacement parts or repair.
Can I repair my appliance myself?
Our Contact Centres do not sell any internal parts (or parts that connect to the motor) directly to consumers for repair. If you carry out a repair yourself then your product would no longer be guaranteed. If you'd like to download or view the product literature for your appliance, please visit our Guarantee and Documents page.